Introduction
DataBid ("DataBid.com") has a strong commitment to defending your privacy and safeguarding the information you enter into our systems. In this policy, we outline the information gathering and dissemination practices of the DataBid.com website, and the measures we have taken to ensure your information is kept secure and confidential at all times.
The DataBid.com website may contain links to other websites; we cannot be responsible for the privacy and security policies and practices of those other websites. Your use of any services offered by DataBid further constitutes acceptance of our Terms of Use and this Privacy Policy.
Information We Collect
Database Information
We collect and store certain information about your organization, including user names, company name, mailing addresses, phone and fax numbers, and email addresses. You may provide this information as part of the pre-registration and registration processes. We may also obtain information about your organization from other DataBid members or other sources.
Certain information — such as company name, company address, and company phone and fax numbers — is considered "public" and visible to all DataBid members when searching the database. Other information is considered "private", including information specific to an individual user such as their name and email address. We have taken measures to allow users to make some public information private.
Technical Information
We routinely collect technical information about our users, such as the IP address of the user's device and browser version. We use this information only to assist with diagnosing technical problems and to maintain and improve the quality of our services.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining the DataBid platform and services
- Sending project alerts, company updates, and email notifications as part of your subscription
- Communicating with you regarding account management and customer support
- Sending special offers, product enhancements, and promotional communications (with opt-out available)
- Improving our services, diagnosing technical issues, and ensuring platform security
- Complying with legal obligations and enforcing our Terms of Use
Communication Between Users
Through our published information, the DataBid system allows you a pathway to interact with other organizations. It is the responsibility of the DataBid user to ensure that such private messages are visible only to the sender. DataBid is not responsible for any communications that exist between users and published profiles (e.g., project content).
Third-Party Services
We use the following third-party services to operate and improve DataBid. Each has its own privacy policy:
- Google Analytics — website analytics and remarketing
- Algolia — search functionality for projects and companies
- Mapbox — interactive mapping and location services
- Supabase — database hosting and authentication
- Stripe — secure payment processing
- HubSpot — customer relationship management and marketing
We only share the minimum data necessary with these providers to deliver our services. We do not sell your personal information to third parties.
Data Retention & Deletion
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us at info@databid.com.
Upon receiving a valid deletion request, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., financial records for tax compliance). Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics purposes.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access — request a copy of the personal data we hold about you
- Right to Rectification — request correction of inaccurate or incomplete data
- Right to Erasure — request deletion of your personal data
- Right to Data Portability — receive your data in a structured, machine-readable format
- Right to Object — object to processing of your data for direct marketing
- Right to Withdraw Consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@databid.com. We will respond within 30 days.
PIPEDA & CASL Compliance
Personal Information Protection and Electronic Documents Act (PIPEDA)
As a company serving Canadian customers, DataBid complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We follow the ten fair information principles set out in PIPEDA, including accountability, identifying purposes, consent, limiting collection, and safeguards.
Canada's Anti-Spam Legislation (CASL)
DataBid complies with CASL requirements for all commercial electronic messages. We obtain express or implied consent before sending commercial messages, include clear identification of the sender in every message, and provide a functioning unsubscribe mechanism in all communications. You can unsubscribe at any time by clicking the unsubscribe link in any DataBid email or by contacting unsubscribe@databid.com.
International Data Transfers
DataBid operates across Canada and the United States. Your personal information may be transferred to, stored, and processed in jurisdictions outside your province or country of residence, including the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including contractual obligations with our service providers.
Security Measures
We have implemented numerous security measures to minimize the risk of loss, misuse, or alteration of any information under our control. These include:
- Password protection and encryption for all user accounts
- Secure HTTPS connections for all data transmission
- Regular security audits and vulnerability assessments
- Role-based access controls for internal staff
- Physical and logical server protection through our cloud hosting providers
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
DataBid's services are intended for business professionals in the construction industry. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at privacy@databid.com.
Testimonials
We obtain your consent prior to posting your full name along with your testimonial. If you wish to have your testimonial removed from our site, please contact us at info@databid.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
DataBid — Privacy Inquiries
Email: privacy@databid.com
Phone: 888-929-3282
For general inquiries: info@databid.com